Check-in

From 3:00 PM

Check-out

12:00 Noon

Minimum Age for Check-in

Guests must be 18 years of age to check-in to the hotel.

Rates Policy

Rates are subject to prevailing government taxes, unless otherwise stated. 

Child Policy

No additional charges apply for children aged 12 years and below when sharing existing bedding. A surcharge of MYR 180.00 for a third person is added to the room account. Rollaway bed is only applicable for selected room types with maximum occupancy restrictions shall apply.

Rollaway Beds

Rollaway beds are available in certain room categories for an extra MYR180.00 nett, inclusive of one breakfast (subject to availability). 

Extra beds are only permitted in the following room types: Premier Ocean View King/Twin, Deluxe Ocean View Suite, Premier Ocean View Suite, Premier Ocean View Suite with Private Pool, and PARKROYAL Suite.

Baby Cot/Crib Hire

Complimentary upon request (subject to availability).

Breakfast Pricing

Buffet breakfast at CASSIA is at MYR 110.00 nett per adult and MYR 55.00 nett per child (aged 6 to 12 years old).

Airport Shuttle

Please contact our Concierge Team to arrange for limousine service at special rates.

Parking Fee

Complimentary parking at PARKROYAL Langkawi Resort is available for in-house guests, subject to one vehicle per room, per stay. 

Payment Types

The Hotel accepts Visa, Master, American Express, JCB, and Union Pay. All reservations must be guaranteed by credit card. Guarantee/Deposit policies may vary by rate, please check individual rates for specific guarantee/deposit policy. Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel.

Accessibility

The hotel has wheelchair-accessible guestrooms, driveway ramp, and lift access on every floor. 

Smoking Rooms

Our resort is a non-smoking establishment. Smoking is not permitted in any of our guest rooms or public areas, with the exception of a designated smoking area located on the ground floor, next to the Garden Ballroom.

Cancellation Policy

Reservations must be cancelled two days (local time) prior to arrival date to avoid a penalty of one night's stay, excluding taxes. Cancellation policies may vary by rate, please check individual rates for specific cancellation policy. A no-show fee of 1 night's stay and taxes will apply.

Pet Policy

No pets allowed.

Sky Pool (Level 5)

Only accessible to those age 18 years and above. Strictly no children allowed.

Reservation

Operation Hours: Monday - Saturday, 8:00 am – 8.00pm | Sunday 8:00 - 6:00 pm